Return and Refund Policy

We want you to be fully satisfied with your purchase at Giancarlo. If for any reason you are not, we offer a straightforward return and refund policy.

Returns

• Items can be returned within 30 days of delivery, provided they are in their original condition and packaging, with tags attached.
• Sale items are final and cannot be returned or exchanged.

Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Return Shipping

• Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.